Take a look through our current vacancies and get in touch if you think you would like to be part of our team.
Technical Account Consultant
Role Purpose
This role is to be a technical expert on Trade Effluent Water Services Accounts ensuring correct calculation of charges. Additionally to provide a service to audit water and waste service charges applied by the current supplier and in some instances by previous supplier's water services. The role might develop to include technical advice in the provision of water supply to new connections.
Main responsibilities
To be the expert source of knowledge on Trade Effluent Accounts and application of that to and within Aimera.
As required to liaise with customers both face to face and in writing on arrangements that should apply with respect to charging. This will require travel within Scotland and England. Customers might cover the full range of customer and include small retailers and major large scale businesses.
To ensure growth of knowledge within relevant departments.
To be able to present complex information in concise clear formats to each understanding.
To audit accounts comparing charges and accuracy across different organisations e.g. a current and proposed supplier.
To advise/liaise with customers on Water and waste services required including infrastructure and Meter requirements to ensure cost effective solutions.
Skills required
Numeracy to be able validate charges applied, understand likely meter sizes necessary for the volumes supplied.
Attention to detail and accuracy.
Good communication skills both written and verbal, and to be able present complex information in a clear and concise way.
Experience
Experience in a technical or related role within a utility or the construction industry.
Experience of direct and indirect customer interface at a variety of levels.
Context of the Role
This role will provide a service to Aimera to the benefit of its customers. In doing so it may be required to provide services to other organisations who will pay a fee for the service.
This role will operate as a separate cost centre and on a business basis. Depending on success additional resource might be recruited over time. Growth of that business may be incentivised.
Send CV to info@aimera.co.uk
Credit Control/Sales Advisor, Paisley
Opportunity for a self-motivated individual with proven telephone experience to carry out and follow up on credit control calls to existing sales leads and prospective customers.
Key Tasks
- Contact customers of confirmed opportunities
- Explain details relating to account billing
- Management of process from initial contact to customer sign up
- Being the first point of contact and providing the ultimate in professional understanding and courteous communication
Skills / Qualifications required
- Quality information capture and data input to match
- Microsoft Office skills
- Managing Processes and identifying priorities to drive Aimera business performance
- Professionalism at all touch points with prospective and existing customers
- Credit Control experience where account debt identified
- Verbal communications, building relationships with both associates and customers
- Excellent telephone skills minimum 1 year experience
- Delivering to timescales and achieving team performance target
Send CV to info@aimera.co.uk
Field Based Sales Executive
Opportunity for a self-motivated individual to follow-up on qualified leads as well as generate new lines potential business.
Key Tasks
- Follow-up & close out confirmed opportunities
- Generation of new business streams
- Existing customer Liaison with multiple properties
- Management of process from initial enquiry to sign up and customer retention
- Being the first point of contact and providing the ultimate in professional understanding and courteous communication
Skills / Qualifications required
- Quality information capture and data input to match
- Microsoft Office skills
- Managing Processes and identifying priorities to drive Aimera business performance
- Professionalism at all touch points with prospective and existing customers
- Verbal communications, building relationships with both associates and customers
- Analysing data and producing management information
- Delivering to timescales and achieving team performance target
Send CV to info@aimera.co.uk
